somemoorecats Wed Jul 04, 2012 7:54 pm
I replied to your message in-game but will do so here (longer version) so that if others are having the same problem, they'll know what Game Insight has to say. For a long time, a couple of friends have told me they get "no server response" error when trying to visit me. I put a support ticket in and was told they were aware of the problem and were working to fix it. With update 1.9, I was hopeful all would be resolved and some things were but, alas, some things weren't and now new problems have cropped up. One person trying to visit me gets a message that I haven't updated my game even though I have. And one person shows up in my friend list and we can exchange gifts, messages, etc, but when I visit her board, I can't do anything because it says she's not my friend. I put in a new support ticket and the response was:
Our engineers have identified the error and are working on the problem to take necessary steps and eliminate the issue in the upcoming updates. Although the request is marked as solved, it might require us some time to fix everything. We shall do our best to implement appropriate changes in future updates. Please, stay tuned and keep an eye on news and upcoming game versions.
So, long story short, I'm aware, but there doesn't seem to be anything I can do to fix it. But thanks for sending the ikebana to me even though you couldn't get to my manor!